Our Terms & Conditions
Effective Date: 1 January, 2025
Welcome to the Melwach website. By accessing or using this website, browsing our products, or placing an order, you agree to be bound by these Terms and Conditions.
Please read them carefully before using the website.
- About Melwach
Melwach is committed to bringing the goodness of millets to the modern Indian plate through innovative, delicious, and nutritious products. Our focus includes quality, sustainability, thoughtfully sourced ingredients, hygiene, and making healthy eating simple and accessible.
- Website Use
You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.
You must not attempt to gain unauthorized access to the website, its systems, accounts, or data.
- Product Information
We make reasonable efforts to ensure that product descriptions, images, ingredients, pack sizes, prices, and other information displayed on the website are accurate.
However, product packaging, appearance, or other non-material details may occasionally differ from website images.
Customers should always refer to the information printed on the actual product packaging, particularly for ingredients, nutritional information, storage instructions, and allergen information.
- Product Availability
Products displayed on the website are subject to availability. Melwach reserves the right to modify, discontinue, or temporarily suspend the availability of any product without prior notice.
- Pricing and Payments
All product prices displayed on the website are subject to change. Applicable taxes, delivery charges, discounts, and promotional offers will be presented where applicable.
Orders are confirmed only after successful payment or confirmation through the applicable payment method.
- Orders
Melwach reserves the right to refuse, cancel, or limit an order where necessary, including in cases of product unavailability, pricing or listing errors, suspected fraudulent activity, or other operational reasons.
If an order is cancelled after payment has been received, any eligible refund will be processed in accordance with our Refund and Returns Policy.
- Shipping and Delivery
Delivery timelines and shipping charges may vary according to location, order details, and logistics availability.
Melwach will make reasonable efforts to dispatch and deliver orders within the estimated timeframe but cannot guarantee delivery dates where delays arise due to circumstances outside our reasonable control.
- Returns, Replacements and Refunds
Returns, replacements, cancellations, and refunds are governed by our applicable Returns & Replacements and Refund and Returns Policy.
As Melwach products are food items, certain restrictions may apply for health, hygiene, and food-safety reasons.
- Intellectual Property
All website content, including text, product descriptions, photographs, graphics, logos, branding, designs, and other materials, belongs to Melwach or its respective licensors unless otherwise stated.
Such content may not be copied, reproduced, modified, distributed, or commercially used without prior written permission.
- Third-Party Services
The website may use third-party services such as payment gateways, logistics providers, analytics services, or other technology providers.
Melwach is not responsible for the independent policies, systems, or practices of such third parties.
- Limitation of Liability
To the extent permitted by applicable law, Melwach shall not be responsible for losses resulting from circumstances beyond its reasonable control, including technical failures, communication failures, logistics disruptions, natural events, or other unforeseen circumstances.
- Changes to These Terms
Melwach may update these Terms and Conditions from time to time. Updated terms will be published on this website, and continued use of the website after such updates may constitute acceptance of the revised terms.
- Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in India.
- Contact Us
For questions regarding these Terms and Conditions, products, orders, or customer support, please contact Melwach using the contact details provided on the website.
By using the Melwach website, you acknowledge that you have read and agree to these Terms and Conditions.
